Last updated: 13 May 2026
Axora ("we", "us", or "our") respects your privacy and is committed to protecting personal data handled through our website, products, and services.
This Privacy Policy explains how we collect, use, store, process, and protect information when you interact with us, use our services, or communicate through systems powered by our technology.
By using our services or interacting with businesses using our platform, you agree to the practices described in this policy.
Axora is an AI consultancy and software platform that designs, builds, and operates intelligent automation systems for service-led businesses, including customer communication and operational workflow systems.
For any privacy-related questions, requests, or concerns, please contact:
Email: hello@axoraagents.com
We may collect and process the following categories of information:
Information shared during consultations, onboarding, discovery sessions, or project implementation.
We use information for the following purposes:
Some of our services use artificial intelligence and automated systems to support activities such as:
Information processed through these systems may be handled by trusted third-party infrastructure providers and AI model providers solely for the purpose of delivering our services.
We do not use customer or client data to train public AI models unless explicitly agreed otherwise.
Clients are responsible for ensuring they have the necessary rights, consents, and legal basis for processing customer or patient information through our systems.
Our services may integrate with third-party communication providers including:
Communications processed through these systems may be stored and analysed for operational, support, automation, security, and quality assurance purposes in accordance with applicable laws and platform policies.
Where applicable, we process personal data under one or more of the following legal bases:
We do not sell personal data.
We may share information with trusted third-party providers solely where necessary to operate our services, including:
We may also disclose information:
All third-party providers are expected to handle data securely and in accordance with applicable privacy standards.
We retain information only for as long as reasonably necessary for the purposes described in this policy, including:
Retention periods may vary depending on the type of data and applicable legal requirements.
Depending on your jurisdiction, you may have rights including:
To exercise any rights, contact: hello@axoraagents.com
Our website and services may use cookies, analytics tools, and similar technologies to:
You may manage cookies through your browser settings.
We implement reasonable technical and organisational safeguards designed to protect information against:
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We operate internationally and may use service providers located in multiple countries.
Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable privacy laws.
Our services may support operational workflows for healthcare and dental practices.
Unless explicitly agreed otherwise in writing, our services are not intended to store or process highly sensitive medical records, diagnostic imaging, or regulated healthcare records requiring specialised compliance frameworks.
Clients are responsible for ensuring their use of our services complies with applicable healthcare, privacy, consent, and patient data regulations in their jurisdiction.
Our services are not directed toward individuals under the age of 16.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time.
Updated versions will be posted with a revised "Last updated" date.
If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:
Axora
Email: hello@axoraagents.com